Dinner Meeting - "Volunteers Don't Come With Warning Labels"
Volunteers Don’t Come with Warning Labels:
A Blueprint for Project Managers who Handle Challenging People
As a project leader, you're expected to keep things moving—even when people are challenging. Volunteers can be an issue because they are giving of their time and energy and yet you need them to do their job and show up. Conflict, miscommunication, and personality clashes are often the real roadblocks in a project’s or chapters success. The good news? You don’t need a psychology degree to handle difficult people—you just need tools, insight, and a little humor.
In this interactive and engaging session, Lori uses humorous characterizations to spotlight common difficult behaviors and how to respond with confidence and clarity. Participants will break into small groups to explore what really works (and what doesn’t) when communicating with difficult personalities. We’ll also discuss how to reduce the stress that comes with tough conversations—and how to use those moments to build trust and foster stronger collaboration.
- Participants will learn how to:
- Understand the root of difficult behavior (and how to manage it)
- Communicate more effectively across personality styles
- Reduce conflict and tension to improve team morale
- Manage the stress of difficult interactions
- Build trust through empathy, clarity, and consistency
- Create a more productive, collaborative work environment
About the speaker:
Lori Klinka has used her skills as a speaker, project manager, trainer, speaking coach, educator, producer and actress to bring an entertaining and informative style to her presentations and workshops.
As a project manager for 15 years Lori produced over 800 presentations for trade shows for major corporations internationally, as well as trained staff. Lori gave several presentations at the PMI North American Leadership Institute Meeting, as well as PDD’s and chapters in person and virtually: SE Wis, San Fran Bay Area, N. Utah, W. Mich, NE Wis, Austin TX, S. Central Wis, and the AT&T and Promega PM group.
Lori has been a member of the National Speaker’s Association for 22 years and was voted “Member of the Year” of the Illinois chapter. She is a premier speaking coach and interview coach, helping clients in person and virtually. Lori also currently teaches Speaking and Acting at Columbia College in Chicago.
Lori has worked with Fortune 100 companies, corporations, small businesses, not-for profits, associations, as well as doing individual coaching.
She lives with her husband Ken who is a professional comedian. When they are not traveling, they do laugh a lot!
To see more information and videos go to www.loriklinka.com
