Session One Presentation: Obey The Law!! Using Little’s Law to Manage Overloaded Work Queues

In many situations, the demand for work is rising while resources to do the work remain the same or perhaps even decline. This leads to the unproductive state of multitasking. In this presentation, we’ll explore Little’s Law, and how it can help us better manage the workload and deliver results.

Session One Presenter: Mark Detti

Mark Dettl is a graduate of Michigan Tech and Western New England University. Mark’s first career was in the US Air Force, where his passion for process and organizational improvement began. He had the unique experience of working directly with the then newly formed Software Engineering Institute. After retiring, his second career was in IT consulting and process, project, and service management, where his skills in process and organizational improvement continued to grow. More recently, Mark founded The Phoenix Vision, LLC to envision the next generation of leadership and management practices needed to lead purpose-driven change.

Session Two Presentation: Communicating Effecive Messages

Effective Messages: Why is it so difficult to communicate today? Technology, deadlines, customer demands, internal demands, the fast pace of business and the list goes on.  Effective communication is a key driver for achieving business results and employee engagement.  You can make a difference with clear, concise and focused messages that engage your audiences. 
This session will provide participants with tools and practice using an upcoming communication opportunity.  Participants will learn how to:
Craft massage that are clear, concise and focused to get their point across
Use a proven planning method for any type of communication
Incorporate the Rule of Three

Tools: Participants will use our Six Planning Musts to prepare and deliver their messages to key audiences.  They will incorporate the Rule of Three to create a focused message that engages the audience.  The Key Word Outline structure gives participants the framework for effective and activating messages.

Exercises: Participants will create their individual message then share it in small groups for feedback.

Keynote Presenter: Jennifer Maxson

Group Leader, Coach, Relationship Manager.  Varnum Consulting 

Jennifer is a passionate thought leader in the areas of networking, communication, leadership development, and public speaking.   She servers as Relationship Manager, Practice Group Leader, and Coach at Varnun Consulting, LLC.  Jennifer provides consulting services to clients throughout the United States and abroad delivering customized indvidual coaching, executive coaching, and group training for clients.  Jennifer has been honored as one of Grand Rapids Business Journal's 50 most influencial women in West Michigan and also as on of Grand Rapids Business Journal's Forty under 40 Business Leaders.  

 PDUs:

      Attend Keynote Presentation = 1 PDU

      Attend Bonus Presentation = 1 PDU

      Attend both = 2 PDUs  

Agenda:

Registration Closes on Thursday Noon, of the week before our meeting. A late fee will be added after this date.  ***WALK IN REGISTRATION is available the day of at 4:45pm.

$25.00 GR Full-Time Student Guest curr. 12+ cr hrs - Crossroads
$30.00 after 12:00 pm October 6

$30.00 WMPMI Member Meet @ Crossroads
$35.00 after 12:00 pm October 6

$40.00 Non-Members Meet @ Crossroads
$45.00 after 12:00 pm October 6

Session One Presentation: Obey The Law!! Using Little’s Law to Manage Overloaded Work Queues

In many situations, the demand for work is rising while resources to do the work remain the same or perhaps even decline. This leads to the unproductive state of multitasking. In this presentation, we’ll explore Little’s Law, and how it can help us better manage the workload and deliver results.

Session One Presenter: Mark Detti

Mark Dettl is a graduate of Michigan Tech and Western New England University. Mark’s first career was in the US Air Force, where his passion for process and organizational improvement began. He had the unique experience of working directly with the then newly formed Software Engineering Institute. After retiring, his second career was in IT consulting and process, project, and service management, where his skills in process and organizational improvement continued to grow. More recently, Mark founded The Phoenix Vision, LLC to envision the next generation of leadership and management practices needed to lead purpose-driven change.

Session Two Presentation: Communicating Effecive Messages

Effective Messages: Why is it so difficult to communicate today? Technology, deadlines, customer demands, internal demands, the fast pace of business and the list goes on.  Effective communication is a key driver for achieving business results and employee engagement.  You can make a difference with clear, concise and focused messages that engage your audiences.  
This session will provide participants with tools and practice using an upcoming communication opportunity.  Participants will learn how to:
Craft massage that are clear, concise and focused to get their point across
Use a proven planning method for any type of communication
Incorporate the Rule of Three

Tools: Participants will use our Six Planning Musts to prepare and deliver their messages to key audiences.  They will incorporate the Rule of Three to create a focused message that engages the audience.  The Key Word Outline structure gives participants the framework for effective and activating messages.

Exercises: Participants will create their individual message then share it in small groups for feedback.

Keynote Presenter: Jennifer Maxson

Group Leader, Coach, Relationship Manager. Varnum Consulting 

Jennifer is a passionate thought leader in the areas of networking, communication, leadership development, and public speaking.   She servers as Relationship Manager, Practice Group Leader, and Coach at Varnun Consulting, LLC.  Jennifer provides consulting services to clients throughout the United States and abroad delivering customized indvidual coaching, executive coaching, and group training for clients.  Jennifer has been honored as one of Grand Rapids Business Journal's 50 most influencial women in West Michigan and also as on of Grand Rapids Business Journal's Forty under 40 Business Leaders.   

 PDUs:

      Attend Keynote Presentation = 1 PDU

      Attend Bonus Presentation = 1 PDU

      Attend both = 2 PDUs  

Agenda:

Registration Closes on Thursday Noon, of the week before our meeting. A late fee will be added after this date.  ***WALK IN REGISTRATION is available the day of at 4:45pm.

$30.00 WMPMI Member Meet @ WMU Fetzer Center Kalamazoo
$35.00 after 12:00 pm October 6

$40.00 Non-Members Meet @ WMU Fetzer
$45.00 after 12:00 pm October 6

REGISTER NOW

Register now for WMPMI's Professional Development Day 2016! The last day of registration is Friday, September 30, 2016.

Download information about the PDD 2016 speakers.

Please note that this registration method is for individual WMPMI members and non members who DO NOT work for a WMPMI sponsoring organization or who ARE NOT registering for the PDD 2016 event in a group of 10 or more people.

Employees of organizations that sponsor WMPMI may register at the sponsorship rate of $249 a person. This rate applies for any tickets in excess of the free tickets that are included with any WMPMI sponsorship package -- regardless of the number of attendees. 

Also, organizations can register groups of 10 or more people at the group discount rate of $249 per person.

In either case, please email Jeff Kissinger at vpadministration@wmpmi.org or call him directly at 616.706.4427 to learn how to take advantage this special pricing.

$399.00 WMPMI Member Registration

$449.00 Non-Member Registration